Change your ticket

Change your ticket

Log in to the RESERVED AREA with your account> select TICKETS in the menu of your USER PROFILE> select the ticket purchased> click on CONVERT IN COUPON:

You can suspend your ticket within 24 hours of departure

By suspending your ticket, you will receive a COUPON of equal value which you can use within 12 months for a future purchase by selecting the “COUPON” during the purchase. Read more

You can also suspend a travel document by calling +39 091586351 during office hours or by sending an email to info@prestiaecomande.it

Suspend your ticket

You can suspend your ticket only if you are a registered customer.

Log in to the RESERVED AREA with your account> select TICKETS in the menu of your USER PROFILE> select the ticket purchased> click on CONVERT IN COUPON:

You can suspend your ticket within 24 hours of departure.

By suspending your ticket, you will receive a COUPON of equal value which you can use within 12 months for a future purchase by selecting the “COUPON” during the purchase. Read more

You can also suspend a travel document by calling +39 091586351 during office hours or by sending an email to info@prestiaecomande.it